Shipping policy

We aim to deliver Heavenly Pops orders as quickly and safely as possible.

• Orders are processed within 3–5 business days
  * Delivery times vary depending on location and courier availability
  * Customers will receive tracking information once the order has been dispatched

Customers are responsible for selecting the correct delivery zone at checkout. Heavenly Pops reserves the right to contact customers to correct delivery zone selections before processing the order. Orders with incorrect zones may be delayed or cancelled.

Please note:

* Delivery times are estimates, not guarantees
* We are not responsible for delays caused by couriers, weather conditions, or incorrect delivery details provided by customers

If your order does not arrive within the expected timeframe, please contact us so we can assist you.